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Pragma Valuables

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Tasteful Investments

FREQUENTLY ASKED QUESTIONS

Under what circumstances can a buyer return an item they have purchased?

As a customer, you have the right to return items within a 14-day period.

The deadline for returning items is 14 days from the date you received your order.

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What expenses should a buyer anticipate when it comes to returning items?

A significant number of items are situated with their respective owners across Europe, and some require export permits. The expenses associated with obtaining these permits are substantial, worth of the items being sold through our platform. All items are fully insured, resulting in higher-than-average shipping costs.

Therefore, the buyer is accountable for all shipping and return expenses in cases where a return is not due to the items being non-conforming.

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Is it possible to view the items being sold on PRAGMA VALUABLES in person?

The majority of the valuables are currently in possession of their owners at various locations throughout Europe and have been submitted to us through our online platform. We offer a concierge service to certain clients, which involves the physical management of their valuables.

All items entrusted to us by these clients can be viewed in our showroom located in Riga.

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We are a trusted partner for buyers and sellers of antique items

We pay special attention to verifying the origin of antique items in looted art object registries. We guarantee that export permits are obtained for all antique items prior to their transportation.